Our Process

From discovery to success.

Our process is designed to create and deploy a programme packed with the elements that matter to you. We work in partnership with you, with full reporting and governance all the way from discovery to adoption.

Discover
Discover

You talk. We listen. We'll understand your goals, discuss how we'll get there and decide how to tailor your programme, together.

Design
Design

Bringing your vision to life. Using the findings from the discovery phase, we work alongside you and all relevant stakeholders to design your change vision and way forward.

Deploy Readiness
Deploy Readiness

Time to go live. Feedback and trends are analysed regularly to flex our approach. Change KRIs will be agreed with you so we can measure the success that matters to you.

Adoption
Adoption

Still by your side. We agree a thorough handover plan with your BAU team.We'll analyse user reception and adoption and help upskill your team to take the reins. We can also manage your change community if required.

Governance
Governance

Feedback and reporting from discovery to adoption.

One chat can change everything.

Get in touch and we’ll get back to you to talk about what successful change management could look like for your business.

Contact us